Chez Putters, golf simulator and bar
Bookings from the website or the phone, in one live system
A website with live reservations for a golf simulator bar in Gatineau, an AI phone assistant connected to the same booking system, and staff scheduling behind it.
- Client
- Chez Putters
- Industry
- Golf simulator and bar
- Services
- Website design, reservation system, AI phone integration and automation
What they needed
Reservations can arrive while staff are serving customers, and availability has to stay accurate across the website and the phone. The business also needed a clear weekly schedule for employees and venue events.
What we built
NorthPeak built one reservation engine shared by the website and an AI phone assistant, with booking operations designed to prevent double-booking. A protected admin area manages reservations, events, live calendars, employees and weekly schedules.
Services and scope
What customers see
- Homepage and venue information
- Packages
- Live availability
- Online reservations
- Events
- Mobile booking
What the business uses
- Reservation admin
- Calendar
- AI phone tools
- Web and phone coordination
- Events
- Employee scheduling
- Schedule PDF
Inside the project
- Venue website
- A visual website for the bar, billiards, golf simulators, packages, events and contact information.
- Reservation journey
- Guests choose a date, package, number of players and time, and the system assigns an available bay and confirms the booking.
- Live availability
- A 60-day booking calendar reflects live capacity and updates in real time when reservations change.
- AI phone tools
- A phone assistant can check availability and create, find, change and cancel reservations through secure tools.
- One system for every channel
- Website and phone bookings use the same protected booking operations, and each one shows its source in the admin view.
- Reservation admin
- Staff can search, filter, create and edit reservations from calendar and list views.
- Employee scheduling
- Weekly shifts can be created, copied by day, employee or week, and published when ready.
- Printable schedule
- A branded PDF summarizes each employee's shifts, hours and the week's internal events.
- Event management
- Staff manage upcoming events, which are published to the venue website automatically.
- Booking confirmation
- Reservations trigger a confirmation email, without blocking the booking if delivery fails.
How it works, start to finish
- A guest finds Chez Putters
- Books on the website or by phone
- Availability is checked live
- The reservation is saved
- A confirmation email is sent
- Staff see it on the admin calendar
- The team schedule is ready
- The guest arrives
The project up close
Private business screens aren't shown, to protect client and customer data.
What it does today
What each part of the finished project does day to day.
- One reservation engine handles both website and phone requests
- Bookings are protected against double-booking
- Availability stays live for guests and staff
- Reservation confirmation emails are sent automatically
- Employee schedules move from draft to published, with a PDF export
Services used in this project
From the blog
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